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Three thoughts:

1. This resonates for me with @scottberkun's Why Design Is Hard

2. Do you think it would hold equally if we replace "design" with "research" in the article above?

3. I like the diagnosis, but I wonder about your thoughts on how one might get to such a place, how long it could take to get to the place of trust, and how much of it is random/chaotic/context dependent?

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